TRUST.
Vital to all quality relationships
It is earned through mutual respect.
A generous and valuable gift.
We will listen. We will seek to understand who you are. We will provide You the best care available
THE CORE OF OUR DENTAL CARE FOCUSES ON OUR THREE D’s
Diagnosis
“First seek to understand before you are in turn understood.” Stephen Covey
It is important to collect all the relevant information both personal and clinical, to keep an open mind, and to consider all possibilities. We therefore follow a thorough step by step process that involves a comprehensive clinical examination supported by all the appropriate investigations and imaging.
We have all the latest dental imaging technology so you will have the best opportunity to see and understand your needs for yourself. This co-diagnosis crystallises the decisions to be made.
Decision making
Informed consent is the cornerstone concept in all medical and dental care decision-making. We will assist you to make good decisions, present the choices that you will fully understand and help you find the choice that best serve your needs.
We will use plain English explanations and demonstrate with visual images and illustrations. Once you truly understand you are then able to make your own decisions without uncertainty.
Delivery
Time and cost are often barriers. We understand, so being flexible is part of the planning. Everyone is unique so the programme of care is unique to you.
We value taking the time to get to know you as a person and understand what’s important to you. We believe that good planning also takes time. Investing time in planning your care will ultimately save you time and money.
Our practice technologies will specifically enable greater time efficiency so that your time in our practice is comfortable, effortless and minimised to what is essential to provide a great outcome.